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Customer experience

Delivering a seamless experience

We’re customer experience innovators. By harnessing the power of digital capabilities and human contact in everything we do, we deliver high skill, customer-intimate teams. The result? A seamless experience that turns repeat customers into lifetime customers.

We offer three core customer experience solutions. Choose the one that works for your business or blend them for a bespoke solution.

Customer service outsourcing

Our highly trained agents provide omnichannel customer care across both traditional and digital channels, creating connections that last.

Multilingual customer support

CPM’s multilingual specialists provide international customer service support across 26+ languages.

Technical support

Our technical teams are there in your customer’s moment of need to deliver a knowledgeable and professional service.

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