CPM International demonstrates its commitment to safeguarding client and personal data through a robust Data Protection Programme and an ISO/IEC 27001:2022 certified Information Security Management System (ISMS) in select agencies and locations. Our ISMS certification, paired with group-wide policies and backed by advanced technical and organisational measures, ensures a privacy-by-design approach aligned with the GDPR and other global standards and information security best practices. All employees receive regular training, and our privacy programme is led by dedicated experts in collaboration with our parent company, Omnicom.
Our commitment to excellence is brought to life through our comprehensive Quality Management System (QMS), certified to ISO 9001:2015 standards in select agencies and locations. Our quality framework is designed with flexibility at its core, allowing each client services operation to align with specific client requirements while maintaining consistent quality standards. Our quality policy - to meet and exceed client expectations and legal requirements - reflects our client-first approach to business. This dedication to quality ensures we deliver measurable value through operational excellence, continuous improvement, and collaborative partnership with our clients across all service lines.
We promote a culture of openness, integrity, and accountability across our organization. We encourage all employees, clients, and stakeholders to speak up about any activity that may violate the law or our policies. Our whistleblowing program ensures that concerns - including accounting or auditing violations - are handled professionally, confidentially, and with appropriate urgency. We strictly prohibit retaliation against anyone who reports concerns in good faith or participates in an investigation. Our secure reporting channels are managed to protect your identity while allowing for thorough investigation of all reported issues, in compliance with applicable whistleblower protection laws.
CPM International Group of Companies
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