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An adaptable Sales solution

Sales drives growth - but building high performing sales teams in-house isn’t always the most agile or efficient route. We deliver outsourced Sales solutions that support both day-to-day performance and long-term strategic goals for brands in FMCG, B2B, tech, luxury and more.

Scalable and responsive, our teams can also flex to meet seasonal peaks, NPD launches  or shifting market demands. Whether you’re new to sales outsourcing or need more from your current partner, we offer three core services:

 

Field Sales
Technical Sales
Telesales and Lead Generation

Field Sales

Our Field Sales teams engage directly with your customers wherever they are to drive sales and boost brand visibility.

Through personalised interactions and live product demonstrations, we convert interest into sales and build customer relationships and loyalty. Backed by real-time data insight we continually optimise performance and coverage to deliver measurable, meaningful results. 

Field Sales-2 Feb 26
What we do
  • Direct Sales
  • Influence sell-in and sell-out
  • Increase distribution
  • Drive visibility and incremental product displays
  • POS/POSM and merchandising interventions
  • Sales performance insights and reporting
  • NPD launch and seasonal campaign support
Where we do it
  • Grocery
  • Convenience/ Independents
  • Pharmacy
  • High street
  • In-store
  • On-trade
  • Food service
  • Wholesale
  • Away from home
  • National coverage
How we do it
  • Dedicated field sales teams
  • Tactical or project-based teams
  • Syndicated/shared field sales teams
  • Scalable regional and national coverage 
  • Door to door sales
  • Direct to store delivery
  • Data led strategy and planning 

FAQ’S

Why Field Sales?
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Field sales put your brand directly in front of customers, creating meaningful, face-to-face connections that drive trust, influence decisions, and accelerate growth. Whether it’s building retail relationships, driving in-store execution, or nurturing key account partnerships, a skilled field sales team delivers impact where and when it matters most. Using data-driven targeting and scaling quickly for seasonal peaks, NPD launches or regional brand needs, it can maximise value and resource.

What channels benefits from outsourced field sales?
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Outsourced field sales can drive performance across retail, wholesale, convenience, grocery, DIY, electrical, and specialist channels, as well as B2B environments. Whether you need stronger in-store execution, improved distribution, or better key account support, a field sales team ensures your brand is visible, available and commercially positioned to win. It’s particularly powerful for NPD launches, regional growth strategies and underperforming territories.

How quickly can a field sales team be deployed?
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Deployment speed depends on the model and channel you choose. Dedicated contract teams are ideal for long-term strategic programmes, while tactical teams support short-term campaigns or seasonal peaks. Our syndicated Flex teams can be live within 10 days - or faster - providing rapid, scalable coverage without long-term commitment. This flexibility allows brands to respond quickly to market changes, retailer demands or new opportunities.

How does outsourced Field Sales improve ROI compared to in-house teams?
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Outsourced field sales delivers expert resource without the fixed overhead of recruitment, training and management. With established infrastructure, proven methodologies and real-time reporting, brands gain faster market impact, scalable support and data-led optimisation. The result is improved distribution, stronger retailer relationships and measurable sales uplift - while maintaining agility and cost efficiency.

How are your Field Sales teams different from other outsourced providers?
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All of our field sales teams are directly employed by CPM, ensuring consistency, accountability and a high standard of service. We operate a rigorous two-stage interview process and deliver structured, face-to-face training so every representative is fully prepared before entering the field. Ongoing coaching, regular training updates and real-time performance checks maintain quality control and keep performance at its peak. This approach ensures your brand is represented professionally, consistently and with measurable impact.

Technical Sales

Our Technical Sales teams are experts at selling complex products and services - whether it's sophisticated technology, electronics or utilities solutions.

Acting as knowledgeable brand ambassadors, they provide clear and engaging product demonstrations, while our project teams provide an end-to-end project management service. By translating technical details into practical value, we connect with both B2B and B2C customers to identify and fulfil their needs.

Technical Sales - feb 26
What we do
  • Drive complex product sales
  • Deliver engaging product demonstrations
  • Simplify and translate technical features
  • Provide retail and trade team training
  • Enable sales through content and toolkits
  • Optimise in-store impact through merchandising
  • Generate actionable data and insights
Where we do it
  • High Street
  • Specialists
  • Trade Shows and events
  • Away from home
  • Businesses
  • Building sites
How we do it
  • Technical sales specialists and promoters
  • Dedicated brand ambassadors
  • Product trainers and educators
  • Engineers and technicians
  • Integrated retail and event teams
  • Flexible staffing models
  • Sales support through live demos
  • Alignment with retail and trade strategies

FAQ’S

Why Technical Sales?
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When products are complex, so is the sale. Technical Sales brings specialist knowledge and credibility - turning confusion into clarity and interest into action. Backed by expert training, compliance awareness and seamless customer support, it engages customers more effectively, demonstrating benefits better to close higher-value sales, and build trust where and when it matters most.

What makes a great technical sales representative?
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A great technical sales representative combines deep product knowledge with strong commercial instinct and communication skills. They can translate complex features into clear, relevant benefits - tailored to each customer’s needs. Whether demonstrating technology, utilities or specialist equipment, they build credibility quickly, handle objections confidently and guide customers through informed purchase decisions. The best technical sales professionals don’t just explain products - they simplify complexity and create confidence.

What’s the difference between technical sales and traditional field sales?
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While traditional Field Sales focuses on distribution, relationships and in-store execution, Technical Sales supports more complex products or services that require specialist knowledge and in-depth explanation. Our Technical Sales representatives act as subject-matter experts and brand ambassadors - delivering demonstrations, troubleshooting queries and advising on installation or usage. It’s a consultative, education-led approach designed to support longer decision cycles, higher-value purchases and more technically demanding environments.

Which industries benefit most from Technical Sales support?
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Technical Sales is particularly valuable for industries with complex, high-value or specialist products - such as technology, electronics, utilities, broadband, foodservice equipment, and dispensing systems. It’s also effective in B2B environments where decision-makers require detailed explanation and reassurance. By combining technical expertise with consultative selling, brands can shorten decision cycles, improve conversion rates and ensure products are properly understood, installed and used.

Telesales and Lead Generation

Our Telesales and Lead generation teams are experts at turning conversations into business opportunities.

From data qualification and targeted prospecting to lead nurturing and sales through service, we help businesses connect with the right customers at the right time. With strong research skills, commercial know-how and multilingual expertise. Our people build lasting relationships that drive conversion, growth and measurable ROI.

Telesales - feb 26
What we do
  • Data qualification and database cleansing
  • Targeted prospecting and lead nurturing
  • Appointment setting and pipeline development
  • Inbound and outbound telesales campaigns
  • Cross-sell and upsell strategies
  • CRM and automation platform integration
  • Customer and prospect engagement
  • Telephone and virtual account management services
Where we do it
  • Dedicated offices in UK, France and Ireland
How we do it
  • Multichannel outreach: phone, email, chat, messaging
  • Scripted, personalised conversational sales engagement
  • Scalable telesales models (dedicated, campaign based, tactical)
  • Real-time pipeline management and CRM integration
  • Live AI-powered sales intelligence

FAQ’S

Why Telesales and Lead generation?
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Telesales and Lead Generation give businesses the agility to scale quickly, tap into expert resource beyond in-house teams, and keep pipelines warm all year round. By combining personal outreach with data-driven targeting, it can convert interest into action and deliver measurable results with speed and flexibility.  

How do you ensure GDPR and data compliance?
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What tools or platforms do you use for lead nurturing?
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How do you measure lead quality and conversion rates?
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There is a better way

EXPLORE

Sales with CPM

Get in touch to find out more.

Success stories

Clients outsourcing their sales with CPM

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Author Name
Former VP of Company

FEATURED CASE STUDY

Case Study

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