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Our DNA

We inspire and influence human behaviour

It’s the unique CPM approach that makes us different. We bring ideas to life with commitment, energy and positivity.

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We care

At CPM, we’re committed to making your vision a reality. We work hard behind the scenes to get the job done.

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We’re curious

We believe in endless possibilities, and we shoot for the stars. Our insatiable curiosity will drive your business forward.

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We achieve together

We create our solutions through teamwork and collaboration. CPM people work together to get results.

We’re people people

Meet our leadership team

Find out more about the people who make up our successful leadership team. They’re a unique set of individuals with one thing in common; they’re all trusted, committed, engaged and determined to succeed. 

Mike Hughes

Group CEO

Making sure we are focussed on doing the things that will make the biggest difference to our clients and fixing the stuff that didn’t get fixed before! Loves rugby, Islay whisky, wine and CrossFit.
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INTERNATIONAL

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Mark Ridler

Group CFO

Abacus whizz, negotiating specialist, financial referee and master in figuring out what doesn’t add up.
Loves walking the children, getting the dog to do its homework, summertime and Speyside Whiskies.

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INTERNATIONAL

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Lorraine Butler

CEO CPM UK & CPM Ireland

Leading a team of great people, to deliver great results for great brands. Loves: Continuous improvement. My family. Good food, good wine, good company and a good run to balance it out!
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UK & IRELAND

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Jim McGlynn

Group CTO

Leading our global IT operation to deliver innovative, secure, reliable IT services for our customers. Loves rugby, golf, skiing, old cars and spending time with friends and family.
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INTERNATIONAL

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Jemma Blaylock

Chief Data, Digital & Tech Officer

Passionate about transforming ideas into value through data, technology and AI, helping our people, clients and business thrive in a rapidly changing world. 

Loves: Family, friends, rugby, yoga and the sun

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INTERNATIONAL

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Steve Mounty

MD Data Science

Leading our insight and technology driven resource deployment solutions using leading edge techniques that create the best possible ROI for our clients. Loves mountain biking, skiing, annoying the kids and travelling.
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INTERNATIONAL

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Veronique Motte

President & CEO, CPM France

Leading the French team - mixing strong commitment , business oriented focus and sense of humour with a friendly atmosphere. Love my two daughters, nature, laughing , all that is new and people.
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FRANCE

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Pierpaolo Bertocco

MD CPM Italy

Bringing together vision and pragmatism, openness and focus to manage growth and expansion. Proud father, loves sport, meeting friends and enjoying family time whenever he can.
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ITALY

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Bastiaan van Houten

MD, CPM Benelux

Inspiring great talents to grow, shine, add value and innovate. Loves spending time with family and friends, travelling, sport and becoming a marathoner.
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BENELUX

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Peter Schmid

MD, CPM Switzerland

Insight-driven excellence in execution is what we strive for every day to maximize our clients' ROI. Loves outdoor activation both in summer and winter, arts & culture.

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SWITZERLAND

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Johann-Hinrich Nagel

MD, GERMANY

Has a passion for sales efficiency and top customer service. He knows that both can only be achieved with the best employees and loves to accompany their development. As a family man, he devotes a lot of time to them and relaxes on hikes with his wife.

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GERMANY

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Jaruwan Jeerapaet

MD, THAILAND

Ensuring operational excellence and finding innovative solutions are key in supporting the growth agenda of our clients. Loves self-care, travelling, watching Netflix and hanging out with friends

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THAILAND

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Huan Nguyen

MD, Vietnam

I believe in the power of people to initiate greatness. My focus is on crafting a strong, healthy corporate culture and team. I enjoy marathons, ultra-trails, and biking with my family

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VIETNAM

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Lo Kee Heng

MD, MALAYSIA

Continuously strives to grow revenue and profitability for the company. Enjoys the simple things in life like having a great time eating and drinking with friends and family 
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MALAYSIA

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Jefferson Loren

MD, INDONESIA

A passionate entrepreneur in the Marketing Agency Industry. Enjoys learning foreign languages especially Cantonese and Japanese and being a gaming enthusiast in his free time.

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INDONESIA

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Carolyn You

MD, SINGAPORE

Empowered to strive for Excellence.

Long life learning through reading and travelling with good food all around 😊

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SINGAPORE

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Mandeep Singh

MD, INDIA

Has ensured an environment to effectively use the international experience of CPM and leverage it with the local expertise to give efficient solutions to their local, regional and global clients.

Known for his passion for Music, Movies and Food, Mandeep has acted in soap operas and has a Bollywood movie to his credit as a producer.

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INDIA

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Our global network

Click on the map for more information on your local office
1936

The Beginning

Before supermarkets, trolleys and self service, everything was sold over the counter at local shops.

Our founder, Bede Egerton, had a simple but powerful idea. It would transform how brands and retailers operated forever:

"It can't be bought if it isn't there,"

"What if brands had their own salespeople out on the road, helping ensure products were stocked, visible and selling?"

So Counter Product Marketing (CPM) was born...

We worked with few clients including Mars, who had just come to the UK a few years earlier - and who are still clients today!

 

1950s

The Age of Consumer Brands

After a period of austerity, people were eager for products. Many new brands launched.

Self service began. Visibility and availability were key

CPM became a trusted extension of a brand’s sales force.  We understood local stores and our small teams helped build distribution and visibility shop by shop, town by town -  all across the UK.

 

 

 

 

1960s & 1970s

A Ground Breaking New Division

The advent of mass brand launches, TV promotion and supermarket revolutions.

Taking advantage of the rapid change CPM created 'Below-the-line Promotion' (BLP) - An early example of in-store experiential and brand engagement - delivered solely by skilled women. An early demonstration of our inclusive and pioneering approach to our employees.

CPM represented major consumer brands including Colgate-Palmolive. Tactical campaigns and sales soared.

85% of CPM UK's £1m revenue came from women

 

1980s & 1990s

A Powerhouse through Acquisition & Growth

Supermarkets expanded, shopping centres appeared, and new technologies like barcode scanning transformed store operations.

From POS production to call centres, we widened our offering. We bought companies, merged with companies, went ‘public’. Then we were bought by Omnicom in 1989.

Expanding across Europe and Australasia we helped clients in the UK, Europe and beyond operate at scale - supporting multi-national brands in multiple markets and channels.

 

 

2000 & 2010s

Digital Data-Driven Expansion

Mobile shopping begins. Retailers enter the digital era.

We expanded into digital, experiential and data-driven activation.

Our insight team 'Axis' was established (now 'Data Science')  We were the first in our industry to create a Data warehouse and significant technology investment.

Our offering widened further. We created our experiential & live events agency Hyphen and our unrivalled retailer engagement app*shopt, along with Mystery shopping and Shopper Marketing.

 

early 2020s

Retail Becomes Omni-channel Overnight

The Global pandemic hits. Online grocery surges. Ai and data reshape retail.

CPM helped global brands connect with shoppers everywhere

Our data-led ‘Liquid Approach™’ was launched. It enabled us to uniquely deploy resources across digital and physical channels in a smarter, more effective way for better client results.

 

 

 

 

The next chapter: 2026+

Always Evolving to Deliver A Better Way

Our Liquid Approach™️ is now AI driven. Embedded into all our services, solutions and channels.

By uniting strategy, data, technology and amazing people in one adaptive model, we can now unlock a brand’s commercial potential by finding and realising untapped sales, growth and efficiency at every stage we influence.

 

 

 

 

 

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