Online Mystery Shopping
In today’s ever expanding on-line environment, customers and prospective customers will already be making full use of your website and other on-line electronic response marketing tools available to them. This shift in culture has brought along new customer expectations about much faster response times to requests for information as well as the ability to look at new tools to provide customers with information about your products and services.

Many times, these on-line experiences are the first impression that a new customer may have of your business, so ensuring this first experience is a good one is vital in sustaining an on-going long-term relationship.


CPM can develop an Online Mystery Shopping programme that will test your team’s skill level in this ever-developing on-line arena. This can be as simple as general email enquiries through to more detailed measurement of direct marketing campaigns ensuring that the investment in any on-line marketing initiative is being fulfilled to its maximum potential.

Our services include...

Case studies

Connect with us

Find a Sales Solution


We use cookies to give you the best online experience. By agreeing you accept the use of cookies in accordance with our cookie policy.

Privacy Settings saved!
Privacy Settings

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. Control your personal Cookie Services here.

These cookies are essential in order to enable you to move around the website and use its features. Without these cookies basic services cannot be provided.

Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.

Used on sites built with Wordpress. Tests whether or not the browser has cookies enabled
  • wordpress_test_cookie

In order to use this website we use the following technically required cookies
  • wordpress_test_cookie
  • wordpress_logged_in_
  • wordpress_sec

Decline all Services
Accept all Services