Technical Support - CPM Outsourced Sales, Field and Contact Centres

FIND AN OFFICE

Technical support teams are a vital part of your customer service strategy.

CPM’s technical support teams deliver a knowledgeable, trustworthy and professional service to your clients with a friendly, customer service oriented approach.

We offer first line service desk and second line technical support services in over 26 languages, across 92 markets. Plus, if needed, we can also provide an extended opening hours service.

To cope with the demands of the digital world, our technical support specialists are trained to handle social media and live chat support, providing product installation, after sales support, troubleshooting, order management, field engineer support and appointment setting services.

<img id='img4098_1221657098' style='' src='https://s3-eu-west-2.amazonaws.com/images.s3.cpm-int.com/wp-content/uploads/2017/01/26151903/Customer_service_outsourcing1.jpg' alt='' class='intense image' title='Customer Service Outsourcing' />

Customer Service Outsourcing

Delighting customers is fundamental to your brand’s Customer Service Strategy. CPM’s award-winning Customer Service Outsourcing capabilities provide you with a total customer experience solution that will effectively and efficiently.

<img id='img4095_1130307888' style='' src='https://s3-eu-west-2.amazonaws.com/images.s3.cpm-int.com/wp-content/uploads/2017/01/26151812/customer_care_WIDE1.jpg' alt='' class='intense image' title='Multilingual Customer Support' />

Multilingual Customer Support

CPM provides strong multi-lingual customer support in over 26 languages. Speaking the same language as your customers is vital, but not just linguistically.

<img id='img4398_1530529927' style='' src='https://s3-eu-west-2.amazonaws.com/images.s3.cpm-int.com/wp-content/uploads/2017/07/13115016/Technical_support_revised-resized-for-website-e1499957965634.jpg' alt='' class='intense image' title='Technical Support' />

Technical Support

Technical support teams are a vital part of your customer service strategy. CPM’s technical support teams deliver a knowledgeable, trustworthy and professional service to your clients with a friendly, customer service oriented approach.

<img id='img4394_782115384' style='' src='https://s3-eu-west-2.amazonaws.com/images.s3.cpm-int.com/wp-content/uploads/2017/07/13095757/Sales_Support_Order_Management_revised-e1499958092219.jpg' alt='' class='intense image' title='Sales Support Order Management' />

Sales Support Order Management

Free up your time to sell with sales support and order management from CPM. Our professional sales support and order management teams help your sales force to spend more time converting customers and making sales.

WATCH OUR SHOWREEL

Top