Retail Auditing - CPM Outsourced Sales, Field and Contact Centre Solutions

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Retail auditing provides real-time, actionable insights from the retail and online retail environments.

At local, national and international level, CPM gives you complete retail compliance, auditing and in-store survey services and up-to-the-minute information on how your products are performing in the retail environment.

With the ability to manage global retail audit campaigns in over 40 markets at any one time, we’ll help you maximise product visibility, see on-shelf compliance, POS displays, competitor benchmarking and stock control.

Thanks to our unique online merchandising solution, Detail, we can also manage online retail audits in fantastic depth, ensuring you achieve maximum visibility while enjoying improved overall in-store and online brand presence.

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Retail Auditing

Retail auditing provides real-time, actionable insights from the retail and online retail environments. At local, national and international level, CPM gives you complete retail compliance, auditing and in-store survey services.

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Mystery Shopping

CPM’s mystery shopping service means every customer experience will be a great one. Our comprehensive suite of mystery shopping services covers all business needs and customer contact channels.

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POS Compliance

Our point-of-sale displays safeguard your investment. CPM’s dedicated POS compliance teams make onsite visits to high street stores to ensure your point-of-sale materials are shown correctly, in agreement with the retailer, and are on message.

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Field Research

CPM’s field research delivers valuable intelligence on what your customers and competitors are doing in the market. Our team of highly qualified and experienced field researchers capture valuable market intelligence, in real-time, with advanced technology.

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