Services

Mystery Shopping

CPM’s mystery shopping service means every customer experience will be a great one.

Our comprehensive suite of mystery shopping services covers all business needs and customer contact channels. You will receive detailed customer experience information across telephone, face-to-face or online buying experiences.

 

By designing individual programmes, CPM’s specialist team blend a mix of telephone, physical, video, email and online services. Thanks to our timely and accurate reporting, you can make speedy, informed decisions, adding value to your business through growing sales and improved customer satisfaction.

Our services include...

Retail Auditing

Retail auditing provides real-time, actionable insights from the retail and online retail environments. At local, national and international level, CPM gives you complete retail compliance, auditing and in-store survey services.
read more >

Mystery Shopping

CPM’s mystery shopping service means every customer experience will be a great one. Our comprehensive suite of mystery shopping services covers all business needs and customer contact channels.
read more >

POS Compliance

Our point-of-sale displays safeguard your investment. CPM’s dedicated POS compliance teams make onsite visits to high street stores to ensure your point-of-sale materials are shown correctly, in agreement with the retailer, and are on message.
read more >

Field Research

CPM’s field research delivers valuable intelligence on what your customers and competitors are doing in the market. Our team of highly qualified and experienced field researchers capture valuable market intelligence, in real-time, with advanced technology.
read more >

Case studies

Connect with us

Can we contact you in the future? Enquiry today only New products and services Marketing Newsletter News and updates Jobs

Find a Sales Solution

Sitemap    |   Careers   |   Contact Us   |   Privacy Policy   |   Terms of Use   |   Cookie Policy

© CPM 2020         Web Design by Origin



WATCH OUR SHOWREEL
CPM JOBS
Top

We use cookies to give you the best online experience. By agreeing you accept the use of cookies in accordance with our cookie policy.

I accept I decline
Privacy Settings Cookie Policy
Privacy Settings saved!
Privacy Settings

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. Control your personal Cookie Services here.

Necessary Functional Performance/Analytics Social Privacy Policy Cookie Policy
These cookies are essential in order to enable you to move around the website and use its features. Without these cookies basic services cannot be provided.
PHPSESSID
Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.
  • PHPSESSID
wordpress_test_cookie
Used on sites built with Wordpress. Tests whether or not the browser has cookies enabled
  • wordpress_test_cookie
Technical Cookies
In order to use this website we use the following technically required cookies
  • wordpress_test_cookie
  • wordpress_logged_in_
  • wordpress_sec
Decline all Services
Accept all Services