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Even before the pandemic struck, the future of work seemed undefined because of the shifting demographics and globalization, an endless demand for new skills, and the growing need to leverage new-age digital-led opportunities. The pandemic has accelerated changes that were already underway and triggered an essential re-think not just of where we work, but how. Meanwhile, let us go through this week’s “Indian Retail at a Glance” and see how retail fared in the past week.

The Future of Omnichannel Retailing in India


India’s hyper-connected consumers are rapidly entering into an era where they expect brand owners to provide consistent and unparalleled service across all touchpoints.

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In the ‘new normal’, innovations, inventions & contactless experiences will rule the retail space

The crisis has increased digital adoption significantly with companies and even customers going digital for getting their jobs done. Times have changed and there is no denying that this pandemic is going to change how we do many things, forever.

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Small packs give big comfort to FMCG firms in pandemic times

Companies are looking to woo new urban consumers with small packs LUPs as they opt for branded products amid a heightened focus on health and hygiene.

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As FMCG cos move towards better growth in 2021, some risks and questions remain

While consumer staples firms faced initial disruptions due to the pandemic, by the September quarter, things were looking much better. The improving momentum is expected to continue in the December quarter as well.

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How businesses stayed in contact in a touch-averse world

As the situation settled and e-commerce players got their systems back in order, the acceptability of e-commerce for FMCG and even groceries skyrocketed.

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DMart, the nearly ₹2 trillion Indian retailer, may post strong earnings

DMart, one of India's big success stories in retail, knows that it faces rising competition from India's richest man Mukesh Ambani's JioMart, Walmart-owned Flipkart, the world's biggest e-commerce player Amazon and that it can't shy away from e-commerce.

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Reliance Retail plans to use kirana stores for delivery of non-perishable items ordered on JioMart

In a marked change in its strategy, Reliance Retail will rope in kirana stores as franchise partners to sell products while completely moving away from the direct sale of packaged food, grocery and FMCG products on its JioMart platform.

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