omnichannel Jan 21, 2021 2:59:57 PM The top 5 CX trends in 2021: From Contact Centre to Experience Hub READ ARTICLE 4 minute read
CSR Dec 1, 2020 11:22:12 AM CPM collaborate with 4 local associations to support digital education READ ARTICLE 4 minute read
black friday Nov 20, 2020 3:40:44 PM Getting ready for Black Friday: Managing peaks in the Contact Centre READ ARTICLE 4 minute read
Sales Oct 5, 2020 8:35:50 AM How to create a champion outsourced B2B Sales Team in just 5 steps READ ARTICLE 4 minute read
diversity Jun 25, 2020 3:46:00 PM Champions for Diversity – It’s Our Way of Life READ ARTICLE 4 minute read
Awards Nov 28, 2019 8:59:37 AM CPM Barcelona double award win at ECCCSA awards READ ARTICLE 2 minute read
Awards Oct 22, 2019 2:14:48 PM CPM Barcelona double award win at the UK CX Awards READ ARTICLE 2 minute read