omnichannel Jan 21, 2021 2:59:57 PM The top 5 CX trends in 2021: From Contact Centre to Experience Hub READ ARTICLE 4 minute read
Retail May 21, 2019 4:39:19 PM How does the access to data impact the Sales Force Teams? READ ARTICLE 2 minute read
omnichannel Jun 26, 2018 11:18:35 AM The Importance of Omnichannel - CPM Barcelona READ ARTICLE 1 minute read
Customer Experience Apr 5, 2018 10:48:05 AM Customer Expectations driving Customer Experience READ ARTICLE 2 minute read
CPM Expert Speak Jul 9, 2017 11:00:33 AM Outsourcing – A solution to an ever evolving world of retail READ ARTICLE 2 minute read