At CPM we’re committed to growing and developing our people from within. We encourage people to push themselves and broaden their experience, working with different blue chip clients. We share an ethos of work hard and have fun, bringing everyone together to achieve our goals, whilst embracing the spirit of CPM. We know that when people enjoy their work they deliver amazing results.
of our employees are proud to work for CPM
of our managers are promoted from within
of our employees love the team culture created within the business
employees rated the CPM as a great place to work
We encourage our people to adopt the healthy work-life balance that is enshrined in the spirit of CPM. It’s all about taking on personal challenges, having fun and giving back to the community.
Always creating an environment where we trust and empower our people to do the right thing.
Always thinking of what’s next.
Always striving to be the best. Excellence is an attitude, not a skill.
Always valuing our people and our diversity. Treating others as we would like to be treated.
Always being sincere, open and honest with our people, our clients and our community.
When I joined CPM over 8 years ago I was an unexperienced young call centre agent who had to learn a lot and grow both professionally and personally.
Today I’m a successful Operations Manager supervising different accounts and team of almost 20 agents. I learnt on my mistakes, I grew professionally & I become a confident professional.
Why choose CPM? Because who I am now I owe this business, colleagues, work, experience, successes & mistakes.
With such an eloquent company like CPM that thrives in diversity, it is definitely an expert in building unparalleled household! Amazing to find CPM family at work away from home.
I started at CPM 10 years ago as a phone agent. Now I am the project manager in charge of developing the Harley Davidson account. Working in a such a multicultural/multilingual young environment is very stimulating. Understanding and developing solutions for client needs keeps you sharp and on edge, giving the best you have. Sharing knowledge and solutions with other managers makes for great team work.
What I love most about working at CPM is the good vibe in the project. The fact that we also have a great product, talking and learning about Harley? Doesn’t get much better than that.
At CPM I assist Harley Davidson dealers in managing test rides and taking feedback.
Over the last year in CPM, I have learnt of the importance the relationship in between customers and Brands has, and have been able to see first hand how this relationship can easily change for better or for worse.
Being a brand snob and having previously been involved in branding, I do love representing such a prestigious company as Harley-Davidson. Never mind that we get only a 5% discount at the dealerships, this is one big happy Harley family. In addition, the office is only 5 stops by metro from home and I don’t even have to change lines!
Together with my work colleague James, we manage the UK Customer Care line for Harley-Davidson. We handle warranty claims and complaints from customers, liaise with district managers, UK dealerships, the warranty department, ultimately in order to always keep the customer informed. We also handle general enquiries and re-direct them appropriately.
First it was Agilent Technologies, then a stint with L’Oreal, then Agilent again, then L’Oreal again. Then Harley-Davidson! I feel this is a journey of sorts and I’m developing a very strange urge to get my hair done, ride away on motorbike (after carefully analyzing the paintwork’s coating quality first).
Truly international mix of people, a relaxing atmosphere with an emphasis on results and statistics which can be rewarding
International mix of people, easy-going and of all ages.
The chance to work in a multilingual and multicultural environment. The location in the center of Barcelona is also great.
I learn day by day about how deal with the team and try to get the best from them.
I have been working for 3 years at CPM, and I have improved in different aspects as leadership, language skills, efficiency or reporting. Now I feel more confident and I can complete tasks in a more efficient way.
CPM has great values and you can feel the professionalism all the time since you enter in the company.
I feel very comfortable with my colleagues, the majority of them are very nice and helpful.
What I love about my job is to work within a multicultural environment, managing clients and projects and at an international level.
I am Client Delivery Manager for B2B campaigns.
Having worked at CPM for the last 2 years, I have been able to develop my knowledge and skills related to client management, people motivation and development, financials and operations, giving me the opportunity to keep growing within the organization over time by assuming more challenges and responsibilities.
CPM culture is related to the values of excellence, trust and commitment. We need to deliver an excellent performance in order to be able to create a long term relationship with each of our clients. Besides this, we need to keep the promise when we commit with our clients. Finally, we truly believe that the satisfaction of our CPM employees is the base for our client’s satisfaction.
My work colleagues at CPM are the reason of my professional success. Without the strengths and commitments of each of my team members and the focus on the same goals, we wouldn’t have achieved amazing results throughout all our campaigns. Besides great professionals, my work colleagues are also great persons.
What I love most about working at CPM is the chance to work on exciting and challenging projects for one of the major IT companies in the world in a fun and friendly environment, surrounded by friends and not just colleagues.
At CPM I have been able to develop myself as an Account Manager and gather valuable experience and skills that I can apply not only in my day-to-day job but use to grow professionally and tackle greater, more complex endeavors.
Having worked at CPM for 4+ years, I have come a long way since I started in the company, having developed my soft and technical skills up to the point where I feel ready to jump to the next level of my professional career.
Through my 4-year tenure at CPM I have met a host of wonderful people, some of which I today feel fortunate to call friends. CPM is a great place to meet interesting people from all over the world, and makes going to work feel much more like visiting some good friends and share some laughs!
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