At CPM we make it our business to know your business inside out. We are proud to have worked with more than 80% of our clients for more than ten years.
Growing brands and increasing sales is what we do. We achieve that by providing a range of integrated sales solutions that increase your sales. With innovation at the heart of our business, we are always finding new ways to drive sales and measurable ROI.
To grow our clients’ business using insight to create influence and drive sales.
Using the power of information and experience to determine future activities
Create an emotional relationship to effect beliefs and behaviours
Driving growth for our clients through insight and influence
When it comes to consumer activations, over the next 12 months, we will carry out in excess of 1.5 million sales demonstrations and sampling days with the sole objective of turning shoppers into buyers.
Outstanding customer care leads to strong, loyal relationships. The satisfaction of your customers is paramount, which is why our front-line customer care specialists are experts in listening to, engaging with and supporting your customers.
Digital is a fundamental part of any integrated sales solution. Effective digital sales solutions are simple, easy to use and combine years of retail, consumer and varied sector experience with a thorough understanding of today's consumer.
CPM is an international contact centre specialist with a footprint spanning America, EMEA and Asia-Pacific. That helps you because we protect and grow your market share by delivering exceptional customer experiences and high performance telesales programmes on a local, regional or global basis.
1936: A small company was established offering 'salesmen for hire' in FMCG, Pharmaceutical, Government and Utilities
1940: CPM nears closure due to wartime hardship
1969: “Below the Line Promotions” (BLP) set up to provide an all female team of field sales promoters
1984: CPM moves into the grocery and independent sectors
1986: CPM opens in Ireland
1989: CPM becomes part of Omnicom
1993: CPM continues to grow in Europe with new offices in Belgium and France
1996: CPM opens 2nd office in Australia (Sydney)
1998: CPM acquires its fourth European Call Centre
2004: CPM sets up strategic alliance with Stein to increase its German footprint
2008: CPM wins the UK Agency Award
2008: CPM scoops a GOLD Award at the annual Field Marketing Magazine Awards
2009: CPM launches an Automotive division
2009: CPM launches a.i.r, a specialist shopper marketing division
2011: CPM wins Agency of the Year Award for Contact Centre, Experiential / Consumer Activation and Field Marketing
2011: CPM opens Asia Pacific office in Singapore
2012: CPM UK launches its mystery shopper division, offering clients a holistic approach and aiding CPM in gaining valuable insight to drive the influence of consumers and to deliver sales for its clients
2013: CPM UK win IGD My Manager Award
2014: CPM Thailand opens
2015: InventaCPM in Italy win European IMC Gold Award
2016: CPM launch a new online merchandising tool ‘detail’