CHALLENGES
How to Successfully Launch a New Product or Service
Launch your next product or service with confidence
Launch a New Product or Service with Confidence
Bringing a new product to market is about more than creating awareness. Success depends on reaching the right customers, securing retail support and creating meaningful experiences within an integrated strategy that drives trial, purchase and long-term growth.
This page is for leaders looking to:
- Build awareness and excitement quickly
- Drive product trial and early sales
- Secure retailer engagement and distribution
- Create momentum beyond launch
- Maximise return on launch investment
We'll help you build the right foundations for a successful launch and sustained commercial momentum.
The Challenge
Every market, channel and retailer has different requirements
Launching a new product or service is one of the biggest opportunities to grow your brand, but it also demands careful planning and flawless execution. Success depends on more than creating awareness – every market, channel and retailer has different requirements, and products need to be available, visible and supported wherever customers are ready to buy.
At the same time, launch activity often has to sit alongside day-to-day business priorities. Limited resource, inconsistent execution across markets and poor coordination between sales, marketing and retail activity can all reduce the impact of your investment and make it harder to build momentum.
Successful launches are often held back by:- Different channel and market requirements
- Limited resource to support both the launch and existing business
- Poor coordination between sales, marketing and retail execution
- Inconsistent product availability or visibility
- Difficulty maintaining momentum beyond the initial launch
- Lack of visibility into performance and agility to react
How CPM Helps
From planning and preparation to flawless execution
Every launch is different, which is why we tailor our support to your objectives, markets and routes to market.
We help brands bring launch plans to life by combining the right mix of commercial expertise, from planning and retail activation through to customer engagement and performance insight. Whether you're launching in one market or many, we help ensure activity is coordinated, adaptable and focused on delivering commercial results.
What CPM's Product Launch Solutions Deliver
Launch planning and coordination
+A successful launch starts with careful planning. We help align commercial, retail and customer-facing activity to ensure everyone is working towards the same objectives and launch momentum is maintained.
Delivered with: Strategic Planning, project management and market coordination.
Retail activation
+Creating demand only works if products are available and visible. We help ensure launches are executed consistently across retail environments, driving distribution, availability and in-store impact, coordinated with your other marketing activity.
Delivered with: Field Sales, Merchandising, Auditing & Compliance.
Customer engagement
+Building awareness is only the beginning. We create meaningful interactions that encourage customers to discover, try and buy new products while reinforcing your brand message.
Delivered with: Product and service Sampling, Demos, Active Selling, Experiential, Customer Support.
Performance optimisation
+The best launches continue to evolve. We monitor performance, identify opportunities and adapt activity to maximise results as your launch progresses.
Delivered with: Data Science, Strategic Planning, Technology and the dynamic deployment of our Liquid ApproachTM.
What Success Looks Like
Our clients typically
- Accelerate product awareness
- Gain strong distribution
- Increase trial and conversion
- Build retailer confidence
- Generate early sales momentum
- Create a platform for sustainable growth
Find the Right Sales and Customer Experience Solutions
EXPLORE
Launching a Product or Service with CPM
Talk to us about sales and customer experience solutions to help you launch your product or service successfully
