CHALLENGES
How to Grow Revenue Across Retail and Customer Channels
We'll help you uncover where growth exists and how to unlock it.
Unlock New Opportunities for Sustainable Sales Growth
Growing revenue today requires more than increasing sales activity. It means identifying where the greatest commercial opportunities exist, adapting quickly to changing market conditions and delivering consistent execution wherever customers can be influenced.
The Challenge
Growth is becoming harder to achieve
Growing revenue has never been more complex. Brands are under increasing pressure to deliver sustainable growth despite changing shopper behaviours, evolving retail environments, new legislative changes and tighter commercial budgets. At the same time, they often need to improve performance across multiple channels and markets while responding quickly to changing customer expectations.
The result can be flat sales, declining market share, inconsistent retail execution and missed opportunities to convert shoppers into buyers. For international brands, maintaining visibility and consistency across different markets only adds to the challenge.
Growth rarely stalls because of one issue alone. It's usually a combination of factors that limit commercial performance, including:
- Limited visibility of where the greatest growth opportunities exist
- Inconsistent execution across channels or markets
- Resource that can't flex as priorities change
- Disconnected sales, marketing and customer activity
- Missed opportunities throughout the customer journey
How CPM Helps
Unlocking growth through an adaptive approach
Every growth challenge is different, so we tailor our support to your commercial objectives, markets and routes to market. Whether you're looking to grow existing accounts, win new customers or improve performance across multiple channels, we bring together the right expertise to help unlock sustainable sales growth.
Our adaptive Liquid Approach™ ensures the strategy, data, technology and people to identify and prioritise your opportunities and deliver solutions that are tailored to each market, channel and objective - and adapt as dynamics change.
What CPM's Sales Revenue Solutions Deliver
Identify growth opportunities
+Sustainable growth starts with knowing where the biggest opportunities exist. We help brands uncover untapped potential, prioritise investment and focus activity where it will deliver the greatest commercial impact.
Delivered through: Data Insight, strategic planning, category expertise and market analysis.
Improving sales and retail performance
+Strong commercial performance depends on consistent execution across every customer and retail touchpoint. We help improve visibility, availability and sales effectiveness to convert more opportunities into revenue.
Delivered through: Field Sales, Merchandising, retail Auditing & Compliance programmes and Active Selling.
Engaging customers and influencing purchase
+Building stronger customer and shopper engagement helps turn awareness into action. We create meaningful interactions that encourage trial, increase conversion and strengthen long-term brand relationships.
Delivered through: Product Sampling, Brand Ambassadors & Demos, Experiential activity, Customer Support and inside Sales.
Measuring performance and optimising growth
+Commercial growth isn't a one-off initiative. We help brands measure performance, identify new opportunities and continually optimise activity to maximise long-term results.
Delivered through: Performance reporting, Data Science, insight dashboards and ongoing optimisation of our Liquid ApproachTM.
What Success Looks Like
Our clients typically
- Improve conversion
- Strengthen retailer relationships
- Reach more customers
- Improve consistency across markets
- Respond faster to changing demand
- Build both tactical and long-term commercial growth
Find the Right Sales and Customer Experience Solutions
EXPLORE
Increasing Revenue with CPM
Talk to us about sales and customer experience solutions to help you increase revenue across retail and customer channels.
