Services

Telephone Account Management

Maintain strong contact with your client base with CPM’s Telephone Account Management (TAM) services.
Telephone Account Management can be an effective, stand-alone sales tool, or a key component of an integrated sales drive working in harmony with CPM’s field sales teams.

TAM reduces non-productive travel time, allowing you to reach and engage with more customers every day and focus face-to-face selling activity where it will be most effective.

Every CPM telephone account management solution is tailored to your requirements and provides a unique mix of inside sales programmes, technical support, partner relationship management, retail ordering and stock placement services.

Our bespoke TAM solutions will maintain your customer relationships, build long-term brand loyalty and drive sales.

CPM are proud to be generating sales for international, blue chip brands and energy clients including:  Agilent, eir, SSE and Royal Mail to name but a few.
 

Contact us today for more information

Our services include...

Field Sales

As the international field sales leader, CPM’s field sales specialists have been helping brands connect directly with their customers for over 80 years, building brand loyalty and delivering high-performance selling.
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Direct Sales

Direct Sales are at the heart of CPM. High-performance direct sales are all about building strong relationships with clients, retailers and most importantly, customers.
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Telesales

CPM’s 3,500 telesales specialists will deliver over US$500m in sales for our clients this year. Working with us, you will have access to our contact centre teams who have over 100 years of combined expertise in developing and managing high-performance telesales and telemarketing campaigns for national and international clients.
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Sales Academy

Help your sales professionals reach their potential with CPM’s Sales Academy. CPM’s Sales Academy is a specialist training consultancy enabling top brand sales teams and managers to improve their mindset and sales skills.
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B2B Sales & Marketing

We have developed a unique B2B sales and marketing solution together with Graymatter. Harnessing unrivalled business insights, expertise and technology for smarter marketing and accelerated sales. Are you B2B Smart?
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Syndicated Sales

CPM’s Syndicated Sales Division offers high-quality sales calls and a cost-effective route to market. Our Syndicated Sales Division was established to help you reach stores that would normally be out of reach due to budget or geographic restrictions.
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Sales Force

With over 80 years of successful outsourced sales experience, CPM is the world leader in delivering and managing B2B and B2C Outsourced Sales Force Teams across multiple markets, sectors and product portfolios.
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Case studies

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