Menu

Services
Sales
Field Sales
Direct Sales
Telesales
Telephone Account Management
Sales Academy
Syndicated Sales
Sales Force
B2B Smart
Shopt
Merchandising
Online Merchandising – Detail
New Product Launch
Visual Merchandising
POS Merchandising
Consumer Activation
Active Selling
Sampling
Events and Promotions
Retail Activations
Customer Experience
Customer Service Outsourcing
Multilingual Customer Support
Technical Support
Sales Support Order Management
Auditing
Retail Auditing
Mystery Shopping
POS Compliance
Field Research
Digital
International Contact Centre
Sectors
Retail
FMCG
Consumer Electronics
IT/Telecoms
Automotive
Health and Beauty
Energy
Financial
Our Clients
Case Studies
Testimonials
About Us
About Us
Our Successes
CSR
Our People
Our People
CPM Jobs
News and Insights
News
Insight & Whitepapers
Contact
Contact Us

FIND AN OFFICE

country

  GLOBAL
  AU
  BE
  CH
  FR
  DE
  ES
  HK
  IE
  IN
  IT
  NL
  SG
  TH
  UK
  VN
INTERNATIONAL CONTACT CENTRE

Call us on
+44 (0)20 3481 1020
Request a call back

FIND AN OFFICE

Case Studies

Telecommunications
CPM deliver on SME sales targets for Telecommunications company

The challenge

To acquire new customers for a telecommunications company providing fixed line, mobile, Broadband and Wi-Fi products via Field, Inside and Digital sales
To capture tactical information that is electronically fed back into the client's customer database to enhance customer product & service propositions.
To provide the sales support function that allows for timely order fullfilment for customers.

Our Solution

CPM built an outsourced sales team of 34 full time permanent sales professionals.
CPM manage all recruitment, HR, staff management and performance of these staff on behalf of our client in the SME business channel.
CPM have 26 back office staff working in the offices of the client supporting various sales functions.

Results

12,000 net customer acquisitions per year in line with delivery plan with results delivered within budget

Share this

Share on Facebook

Tweet about this on Twitter

Share on LinkedIn

Tags it / technology sales telephone account management telesales

Case studies

Agilent Technologies

FMCG Client

Airbnb

Coca Cola

Bosch Thailand

Olay

Microsoft

GSK Acti Grow

Bosch Thailand

Hardware Club

Connect with us

Your message has been sent successfully!

Please, tell us if we can contact you in the future.

Can we contact you in the future? Enquiry today only New products and services Marketing Newsletter News and updates Jobs

Sitemap | Careers | Contact Us | Privacy Policy | Terms of Use | Cookie Policy

© CPM 2019 Web Design by Origin

WATCH OUR SHOWREEL

Showreel

Hear more about how Predict helps our clients

Top

We use cookies to give you the best online experience. By agreeing you accept the use of cookies in accordance with our cookie policy.

I accept I decline

Privacy Settings Cookie Policy

Privacy Settings saved!

CPM

Privacy Settings

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. Control your personal Cookie Services here.

Necessary Functional Performance/Analytics Social Privacy Policy Cookie Policy

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.

PHPSESSID

wordpress_test_cookie

Used on sites built with Wordpress. Tests whether or not the browser has cookies enabled

wordpress_test_cookie

Technical Cookies

In order to use this website we use the following technically required cookies

wordpress_test_cookie
wordpress_logged_in_
wordpress_sec

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

This cookie is usually associated with the ShareThis social sharing widget placed in a site to enable sharing of content across various social networks. It counts clicks and shares of a page.

__unam

Cookie associated with sites using CloudFlare, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.

__cfduid

Cookie associated with sites using CloudFlare, used to identify trusted web traffic.

__cfruid

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

This cookie name is asssociated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.

_ga

This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes.

_gat

This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

_gid

_gat_gtag_UA_2592650_1

This cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites.

_gat_gtag_UA_2592650_1

_gat_gtag_UA_2592650_12

This cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites.

_gat_gtag_UA_2592650_12

This cookie is set by Youtube and registers a unique ID for tracking users based on their geographical location.

GPS

These cookies are used by Youtube,Twitter, and Facebook to deliver adverts that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.

fr
wd

PREF
VISITOR_INFO1_LIVE
YSC

ct0
gt

SEARCH_SAMESITE
CONSENT
NID

Decline all Services

Accept all Services

Please register your details

Please enter your details

Reset Password

Enter the username or e-mail you used in your profile. A password reset link will be sent to you by email.

Loading...

Don't have an account? Sign Up Already have an account? Login