Sectors

Consumer Electronics

CPM has a thorough understanding of the dynamics of consumer electronics in the retail sector and an enviable reputation for success.

As a client in the consumer electronics space, you will enjoy sales growth, increased market share and high-quality customer satisfaction; with a central focus on engendering long-term brand loyalty for your brand in an ever-increasing competitive marketplace.

 

Our expert, multi-lingual contact centre teams are an extension of your brand, acting as your brand custodians and ensuring we accurately represent your brand vision and values through every consumer engagement, whether this by via phone, email, social media or online chat.

 

Our services within the Consumer Electronics sector span Level 1 Technical Support, Telesales and Online Sales Order Management through to Customer Support and Customer Satisfaction and Net Promoter Score research.

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