Multi-lingual Shared Services
CPM is one of few contact centre agencies who can offer Multi-lingual Bureau Shared Service solutions on a cost per contact basis.

This model is ideal for brands who experience low contact volumes which do not necessitate a dedicated resource model and/or to support seasonal or promotional contact volumes.


Our experienced Bureau Shared Service Team specialise in back-office support, inbound helpdesk, customer experience and sales and order management services for leading blue chip brands. With access to over 15+languages, Bureau is the perfect customer service solution to support your promotional campaign, seasonal peaks and/or to support lower volume language markets.

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