Digital

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Digital is a fundamental part of any integrated sales solution.

Effective digital sales solutions are simple, easy to use and combine years of retail, consumer and varied sector experience with a thorough understanding of today's consumer.

Working alongside our technology specialist, OMNI ISG, we bring together national and international multilingual sales and retail teams, across all digital platforms.

Web and mobile are woven seamlessly into digital campaigns that embrace RFID (Radio Frequency Identification) and NFC (Near Field Communication) technology to deliver integrated in-store communications, mobile on-site sales activation, social media amplification and online sales optimisation.

Technical Support

Technical support teams are a vital part of your customer service strategy. CPM’s technical support teams deliver a knowledgeable, trustworthy and professional service to your clients with a friendly, customer service oriented approach.

Sales Support Order Management

Free up your time to sell with sales support and order management from CPM. Our professional sales support and order management teams help your sales force to spend more time converting customers and making sales.

Multilingual Customer Support

CPM provides strong multi-lingual customer support in over 26 languages. Speaking the same language as your customers is vital, but not just linguistically.

Customer Service Outsourcing

Delighting customers is fundamental to your brand’s Customer Service Strategy. CPM’s award-winning Customer Service Outsourcing capabilities provide you with a total customer care solution that will effectively and efficiently.