CPM provides strong multi-lingual customer support in over 26 languages.
Speaking the same language as your customers is vital, but not just linguistically. CPM delivers real multi-lingual customer support, rooted in cultural understanding and familiarity, across Europe, the Middle East, Africa, Asia-Pacific and the Americas.
All of our customer support specialists are native or mother tongue speakers, ensuring that with each engagement, they deliver superior customer service to your clients.
As one of our clients, you will benefit from national, international and regional customer support programmes for tactical, promotional marketing and product recall call centre services and strategic omnichannel customer support and case management.
Delighting customers is fundamental to your brand’s Customer Service Strategy. CPM’s award-winning Customer Service Outsourcing capabilities provide you with a total customer care solution that will effectively and efficiently.
Technical support teams are a vital part of your customer service strategy. CPM’s technical support teams deliver a knowledgeable, trustworthy and professional service to your clients with a friendly, customer service oriented approach.
Free up your time to sell with sales support and order management from CPM. Our professional sales support and order management teams help your sales force to spend more time converting customers and making sales.